Issue Xeon1-20 on 14 May 2026 14:09:45 (UTC+00:00)
Resolved
We are currently investigating an issue with xeon1-20.
Update 13:01:
Gold7 is up again. It was not reported as down before, but it was also affected. Xeon13, Xeon14, Xeon15, and Xeon16 are also up.
Update 14:36:
All nodes but xeon19 are working again.
Update 14:52:
Everything is now back up and running.
We are currently performing a thorough root cause analysis to determine the exact cause of the interruption, and we will provide further updates as soon as we have more information.
As compensation for the downtime, all affected services have been credited with two additional days of runtime.
If you are still experiencing any issues, please contact us through the ticket system, and our team will be happy to assist you.
We sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
We are currently investigating an issue with xeon1-20.
Update 13:01:
Gold7 is up again. It was not reported as down before, but it was also affected. Xeon13, Xeon14, Xeon15, and Xeon16 are also up.
Update 14:36:
All nodes but xeon19 are working again.
Update 14:52:
Everything is now back up and running.
We are currently performing a thorough root cause analysis to determine the exact cause of the interruption, and we will provide further updates as soon as we have more information.
As compensation for the downtime, all affected services have been credited with two additional days of runtime.
If you are still experiencing any issues, please contact us through the ticket system, and our team will be happy to assist you.
We sincerely apologize for the inconvenience caused and appreciate your patience and understanding.